The Monroe County Medical Society provides support to their physician members and in turn the hundreds of patients those physicians serve.
With so much at stake, they turned to iRoot Solutions to handle their IT needs. iRoot not only created detailed plan to upgrade MCMS systems, but when an old modem died over a weekend, putting in jeopardy the MCMS e-mail capabilities, it was iRoot who came to the rescue. As Christopher Bell from MCMS says:
“When we have a problem, I make one phone call and pretty soon we don’t have a problem anymore”
It’s that 24 hour/7 day a week support and commitment to service that keeps the MCMS from worrying anymore about their IT.